Customer care

At Barik Jewelry, our commitment extends beyond design. We take pride in offering a seamless, trustworthy experience for every client from the moment you place your order until your cherished piece arrives in your hands.

Customer Support

• Concierge Service: Our dedicated team is available to assist you with sizing, care, design consultations, or order inquiries.
  
  

• Contact Us: [Email: barikjewelry@hotmail.com] /  [phone num:+1 916-995-0608]
  
  

• By Appointment Only: Private consultations available virtually or in person in Fair Oaks, California.

Shipping & Delivery 

• Domestic (U.S.): Complimentary insured shipping on all orders within the United States. Delivery typically takes 3–5 business days for in-stock items.
  
  

• Luxury Care: Every order is carefully packaged in our signature Barik box to ensure safe and elegant delivery.
  

Made-to-Order & In-Stock Items

• In-Stock Items: Ready to ship within 2–3 business days.
  
  

• Made-to-Order & Bespoke Pieces: Depending on complexity, custom creations require 2–6 weeks for design, production, and quality inspection. Exact timelines are provided during your private consultation.

Returns & Exchanges

• In-Stock Jewelry: Eligible for returns or exchanges within 14 days of delivery, provided the item is unworn and in original packaging.
  
  

• Custom & Made-to-Order Pieces: Due to their unique nature, bespoke and personalized pieces are non-returnable. We work closely with you during the design process to ensure your complete satisfaction.